How Can We Help?

Whether you need advice about choosing the right eyewear, assistance with an existing order or help with a product, the Bloc Eyewear team is here to assist.

Please complete the contact form below or contact us using the details provided on this page.

Order and Delivery Enquiries

For questions about an order placed through our website, please include:

• Your Full Name
• Your Order Number
• The Email Address Used to Place the Order
• A Brief Description of Your Enquiry

Providing this information will help us locate your order and respond more efficiently.

Returns and Exchanges

Before returning an item, please review our Returns Policy and contact our customer service team where required.

Please include your order number and the reason for your return or exchange. Products should not be sent back without following the returns instructions provided on our website or by our customer service team.

Warranty and Product Issues

Bloc Eyewear products are covered by our applicable warranty against manufacturing defects.

To help us assess a warranty or product issue, please provide:

• Your Full Name and Contact Details
• The Product Name or Model
• Proof of Purchase
• A Description of the Issue
• Clear Photographs Showing the Product and the Problem

Please do not dispose of the product while your enquiry is being reviewed, as we may need further information or require the product to be returned for inspection.

Product Advice

Need help choosing the right sunglasses, sports glasses or ski goggles?

Send us details of the activity you need the eyewear for, your preferred lens type and any fit requirements. Our team will help you identify the most suitable options from the Bloc range.

Retailer and Trade Enquiries

For retailer, wholesale, distribution, press or commercial enquiries, please contact us using the form below and include your company name, location and a brief description of your enquiry.

Contact Details

Email
info@blocsystems.co.uk

Telephone:
+44 (0) 1483 893 504

Postal Address:
Bloc Systems Ltd
Unit 6 Birtley Courtyard
Birtley Road
Bramley
Surrey
GU5 0LA
United Kingdom

Company Registration Number:
2428393

Our enquiries are reviewed during normal UK business hours. We will respond as soon as possible, although more detailed product, warranty or delivery investigations may require additional time.

Contact Form

Please complete the form below with as much information as possible.

Please include:

• Name
• Email Address
• Telephone Number
• Order Number, if applicable
• Reason for Contact
• Message
• File or Image Upload, if available

The information you provide will be processed in accordance with our Privacy Policy.